The role of health insurance brokers may be more valuable today than ever. Brokers equipped with proper technology can be a big help to individuals and businesses, both before and after enrollment.

"The Affordable Care Act, along with a broader set of marketplace dynamics, will continue to change the nature of health insurance and necessitate not only expert enrollment assisters but technology that will empower them to provide valuable services to customers," according to a new white paper from Limelight Health of Redwood City, California.

Even consumers who use an expert enrollment assistant as a resource during enrollment and advocate when something goes wrong can end up in financial trouble.

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