Recently, I received this question from a reader: "I am not having much success with cold calling. Do you think cold calling advertizes the fact that you need business, thereby weakening your position?"

My reply? This reader is absolutely correct in his thinking: Any company, business owner or sales professional looking to grow her sales revenue wants more work. But you don't really know what a prospect is thinking until you've had a conversation with him. Remember that the definition of a cold call is a call to a stranger. Your prospect could be thinking "I really need and want [fill in the blank with whatever you're selling]."

Cold calling absolutely works today, just not the way it used to. If you are making calls the way you did 10-15 years ago — or even 5 — then it's not surprising that you're not having much success. It is no longer enough to rely on sheer volume — the strategy employed by most cold callers. If that's your strategy today, then cold calling won't work for you.

Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.

  • Critical BenefitsPRO information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events
  • Access to other award-winning ALM websites including and

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.