What can Uber promise?

When news broke that an Uber passenger had accused a driver of rape in New Delhi, the city quickly banned the service and the government sounded the alarm. But as Facebook employee Sriram Krishnan pointed out on Medium, this isn't your run-of- the-mill Uber ban.

What happened in India shows just how little control any startup has over the cultural and political realities of another country, and it raises important questions about what Uber can promise passengers.

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