Shopping for public exchange plan coverage may take typical consumers in Minnesota an average of about 80 minutes to three hours.
Back in 2012, analysts at the Centers for Medicare & Medicaid Services estimated that filling out an exchange qualified health plan application would take 10 minutes. A year later, they estimated the QHP shopping process would take about 50 minutes for a consumer working with a navigator.
Agents interviewed in April 2013 estimated that helping a well-organized consumer enroll in QHP coverage over the telephone might take 30 to 45 minutes of agency time.
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Allison Bell
Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.
