"Um, yeah, I'm gonna need you to go ahead and come in on Saturday to work on those TPS reports…"

Bill Lumbergh, the infuriatingly low-key taskmaster in the movie "Office Space" is actually one of the more benign manifestations of the Boss from Hell. But whether it's a hot-headed screamer, a back-stabbing manipulator, or the clueless boss that makes more demands with less reason than the pointy-haired manager of Dilbert, we've all seen or heard of bosses who make workers' lives miserable.

And increasingly, companies are beginning to realize it's not just the worker who is hurt by a manager's bad behavior — their bottom lines are also suffering.

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