We can talk about coverage, reform preparedness and innovation—and the companies who provide it—all we want, but there's nothing like hearing from those deep in the trenches about which carriers are getting it right.

Our annual Readers' Choice Awards—now in its 11th year—features companies brokers may want to get friendly with (if they aren't already). On this year's list you'll see some familiar names, along with a few surprises—just more proof that the industry is always changing. Better keep up.

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