We can talk about coverage, reform preparedness and innovation — and the companies who provide it — all we want, but there's nothing like hearing from those deep in the trenches about which carriers are getting it right.

Our annual Readers' Choice Awards — now in its 11th year — features companies brokers may want to get friendly with (if they aren't already). On this year's list you'll see some familiar names, along with a few surprises — just more proof that the industry is always changing. Better keep up.

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