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Illustration by Gary Musgrave

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Full plate

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There are several resolutions to focus on in 2016.

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Differentiating our company through marketing efforts:I want to deliver valuable content to our customers and prospectsthrough all available channels. This is especially crucial afterchanging our name and unveiling a new brand.

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Providing outstanding experiences for our customers:Through good times and bad, I want to make sure that whateversituations there may be, customers feel they are handled in atimely and professional manner.

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Attracting top talent: We are always looking to add thebest and the brightest to our team.

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Maximizing cross sell efforts, whether it is a clientreferral, an internal referral, or rounding out an account witheither voluntary or executive benefits.

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Brandon Scarborough, president, POWER GROUP

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Big Plans

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I cannot wait for 2016! Market circumstances are finally alignedfor us to fully capitalize on a decades-long strategy of deliveringemployee benefits brokerage, payroll services and human capitalmanagement services to small and mid-size employers. My resolutionis to lead our company to become the #1 fully integrated benefitsconsulting and human capital management firm.

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Jim O'Connor, president of employee benefits, CBIZ,Inc.

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Healthy Goals

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Continue fostering healthy actions in employee populations. Andto continue getting to my local YMCA.

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Ann Wyatt, vice president, account management,HealthFitness

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Relationship Building

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My resolution is to continue to protect my clients. As a broker,my true purpose is to protect them the best I can within theirbudget. In 2016, I plan to do all I can to continue to createpersonal relationships with my clients, rather than just anagent/client relationship.

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Eric Stanton, licensed insurance agent, HealthMarketsInsurance Agency

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