Listen to the patients. Theymay actually be pretty good judges of doctors and hospitals.
A new study finds that, contrary to conventional wisdom, themarks a patient gives a hospital likely correspond to the actualquality of the hospital.
The study, conducted by a team of Harvard researchers, looked atthe star ratings that hospitals are given based on the responsespatients give to a 27-question survey about their experience in thefacility.
Continue Reading for Free
Register and gain access to:
- Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.