Staring at a subway advertisement, Steve Rousseau pondered upending the delicate balance of his personal budget. The ad promised a lower interest rate and smaller payments for student debtors who were willing to refinance. Rousseau, 27, is five years out of college. He has about $15,000 left to pay on private and federal loans that helped fund a diploma from Hofstra University. What to do?

Related: Millennials short on savings

Weeks after seeing the promotion, he has chosen to do nothing. “Going to the private sector for financial advice, especially with student debt, feels fraught,” he explained. “There aren’t government resources that could clearly explain the proper way to manage student debt that would be more trustworthy.”

The vast majority of student debtors are in Rousseau's shoes: About 62 percent are familiar with student loan refinancing, but more than two-thirds haven't refinanced, according to a poll of 1,001 American student debtors.

For undergraduates who finished college in 2014, the average student debt total was $28,950, an amount generally split between private loans and government loans. (The latter come with such perks as income-driven repayments.)

There's no overarching reason why they don't refinance, though 20.1 percent pointed to the federal loan option that ties payment amounts to what they're earning, and they didn't want to risk losing it.

Instant Insights /

Why those millennials with tons of loans won't refinance

More From HR Executive

Related Stories

Recommended For You