Recently at Eclipse, our first annual benefits and HR conference, I had the pleasure of facilitating a panel that discussed what it takes to be a cutting-edge broker.
I was joined by Ben Milcarek of Regions Insurance and Brad Mandacina from Lockton, two great minds in the insurance industry. We covered a lot of ground, but one of the most interesting points made during the discussion was this: insurance brokers need to stop being brokers and start being consultative partners.
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