When you’re part of an established company that’s almost 100years old, it’s easy to keep doing things that same way.

But to succeed in business in the 21st century, it’s importantto embrace change, said Jeremy Johnson,president of U.S. Commercial Insurance at New York City-basedAmerican International Group Inc., and president and CEO ofAIG-owned Lexington Insurance Co. Johnson spoke on “Building aSustainable Culture of Innovation” at the Entrepreneurial InsuranceSymposium, held Sept. 7–8, in Dallas.

As insurance professionals, it’s important to stay focused onthe mission of helping clients manage risk, Johnson began. “Everytime we price risk, we send a message to the marketplace on howsafe risk is.”

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Rosalie Donlon

Rosalie Donlon is the editor in chief of ALM's insurance and tax publications, including NU Property & Casualty magazine and NU PropertyCasualty360.com. You can contact her at [email protected].