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When you’re part of an established company that’s almost 100 years old, it’s easy to keep doing things that same way.

But to succeed in business in the 21st century, it’s important to embrace change, said Jeremy Johnson, president of U.S. Commercial Insurance at New York City-based American International Group Inc., and president and CEO of AIG-owned Lexington Insurance Co. Johnson spoke on “Building a Sustainable Culture of Innovation” at the Entrepreneurial Insurance Symposium, held Sept. 7–8, in Dallas. 

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