Want to keep your employees? Try a little humanity on the job.Yeah, it’s that pesky human element — never mind the data or thetechnology — that can be key to employees actually feeling as if they’re part of something ratherthan just cogs in a machine.

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According to a study from IBM’s Smarter Workforce Institute andGloboforce’s WorkHuman Research Institute, employees thatexperience a higher level of humanity at work tend to perform better, andare less likely to quit their jobs.

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The study, “The Employee Experience Index: A new global measureof a human workplace and its impact,” surveyed 23,000 employeesin 45 countries. It explores what creates a more human employeeexperience in the workplace, and recommends best practices for howorganizations can become more human themselves.

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While the study says “a positive employee experience isassociated with improved employee outcomes such as better jobperformance, increased discretionary effort and higher retention,”it also says “there is room for improvement” in leadership. Amongother findings, the study reports 44 percent of employees do notfeel their senior leaders are providing clear direction about wherethe organization is headed.

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In addition, employees “expect to trust their organizations to be responsible andact with integrity in dealing with all manner of stakeholders,including employees themselves.” When this doesn’t happen, only 37percent of employees report a positive experience in the workplace,whereas when it does, 83 percent of employees do so.

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The same is true of supportive coworker relationships: withoutthem, just 35 percent of employees are positive about their jobs,while with them, 77 percent are.

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Then there’s the work itself, which, when meaningful, makes 80percent of employees positive. If it’s not — if it doesn’t use anemployee’s skills and talents, or align with their core values —only 29 percent of employees are positive.

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And employees who are not positive aren’t likely to stay on thatjob for very long. The study says employees with less positiveexperiences are more than twice as likely to say they want toleave, compared to those with much more positive experiences (44percent, compared with 21 percent).

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