Although technology has spawned multiple methods ofcommunication with employees on benefits, that doesn’t mean they’re solving allthe problems in conveying information back and forth betweenemployer and employee.

In fact, generational and demographic differences, varyinglevels of comfort with a range of communication methods and the complexity ofinformation all mean that there’s no one-size-fits-all solution inworkplace benefits communication.

A study from West’s Health Advocate Solutions finds employees’expectations cover a wide range in benefits, health and wellnessprogram communication. As a result, human resources and benefitsmanagers have to dig more deeply in finding ways to conveyinformation to employees.

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