Fewer than half of 31,000 employees surveyed by Willis Towers Watson this year said that reviews help improve performance or that there's a logical link to reviews and pay. (Photo: iStock)

The performance review has been under construction for the past few years. Many companies, from Adobe Systems Inc. to Goldman Sachs Group Inc., have ditched much-hated annual rankings in exchange for mushier, more constant feedback.

Dozens of online performance review programs are helping companies “fix” the process. And when those don’t suffice, such organizations as General Electric Co. create home-brewed systems. 

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