Only a quarter of those surveyed by HealthMine say their health plan regularly sends them advice about managing their chronic condition. (Photo: iStock)

In a country where the growing number of people dealing with chronic health conditions, such as diabetes and hypertension, is threatening to reverse decades of improvement in life expectancy and blow up health spending, health insurers don’t appear to be taking the necessary steps to get their customers’ on a better path.

Related: Patient communication is top priority

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Jack Craver



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