Today, a question about health insurance came up. Our own. And nobodycould answer it. (Like many employees, we ask each other firstrather than seek out HR.)
What if, when employees had a question, the employer’s benefits page had a Siri clone that wouldanswer the question based on all the data it had about anemployee’s situation?
We’re not there yet. Still, we see the industry creating andembracing technology with every new day.
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