An analysis of 3,497 EAP cases in 2016, first during the initial clinical assessment and again after treatment was completed, revealed the following health and productivity-related outcomes:

EAPs provide support, care and advocacy for employees suffering from depression. 85.7 percent of EAP participants who presented with severe or moderately severe depression migrated into minimal, mild or moderate categories; and 90.1 percent of participants with depression showed significant (55.7 percent) or moderate (34.4 percent) improvement after using the EAP.
EAPs have a positive and measurable impact on employee productivity. The average "presenteeism" index score increased from 19.9 (moderate productivity) to 24.5 (high productivity). In addition, 80.8 percent of EAP participants reported high productivity after utilizing the EAP, compared to just 52.2 percent prior to using the program.
EAPs reduce unscheduled employee absences. The average time away from work that was caused by the employee's mental or emotional health concern(s) decreased by 6.8 hours after using the EAP.
EAPs help employees address alcohol abuse. The average alcohol use index score for EAP participants who presented with alcohol use or abuse improved from 6.5 to 3.9 — a significant reduction in the use and abuse of alcohol. Furthermore, 36.6 percent of participants reported misusing alcohol (an index of 8 or higher) during the initial clinical assessment, compared to just 7.3 percent after EAP treatment was completed.

Let's go back to a statistic I referenced earlier — more than half of adults with mental health concerns don't seek treatment.

Instant Insights /

EAPs remain best option for mental health in the workplace

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