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Ensure client satisfaction with EAPs by helping find a good fit between program and employer. (Photo: Getty)

The modern Employee Assistance Program (EAP) has evolved beyond its grassroots peer-driven beginnings into a complex global benefit implemented by the majority of employers.

Accompanying this growth are the challenges of the benefit marketplace, but also an opportunity for benefit brokers to deliver an effective and high impact product that also enhances their clients’ overall satisfaction.

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