In the age of YouTube and live-streaming social media services, relying on emails and posters to communicate with employees is just not cutting it, according to the report, “Generation Now: The Future of Employee Engagement in the Age of Now,” by Kollective, a provider of enterprise video technology solutions.

The company surveyed 2,000 U.S. and U.K. employees in organizations with more than 500 employees, and found 64 percent trust a message more if they can see the person speaking.

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.