We spend a lot of time and effort on enrollment, but how can weuse the other 364 days to gain engagement and create health care consumers?

That is the question Justin Holland, CEO and Founder ofHealthjoy will help us explore on this episodeof Shiftshapers. HDHP designs have shifted more ofthe financial burden to employees, but that shifts a great deal ofthe knowledge burden to them as well. As always, the questionis how to engage employees.

We discuss the addition of artificial intelligence via chatbotsand other techniques such as push notifications and video offeringsin addition to the more traditional concierge-type call-in model.Justin offers his experience with those techniques and tools andmore, on this episode of the podcast.

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