Health insurers are responding to members impacted by Hurricane Harvey with solutions to expedite access to care and prescriptions, as well as donations to help rescue and recovery efforts.
“Just like their members, health plans are a part of their communities and deeply committed to the wellness and safety of those who live there,” America’s Health Insurance Plans tells FierceHealthcare. “When a community is impacted by a tragic, disastrous event like we’re seeing unfold with this storm, plans connect immediately with state and local officials to offer support and ensure those impacted have swift access to the healthcare, resources and medical services they need.”
Cigna has expanded access to its 24x7 telephone help line to those impacted, lifted prescription refill restrictions for customers in counties throughout South and Central Texas, and waived prior authorization requirements for acute medical care and behavioral health services in affected areas. Moreover, the Cigna Foundation is making a $200,000 donation to the American Red Cross, and the company has set up an internal website for its employees to also donate.
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