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High-touch, personalized support remains critical to assisting employees as they navigate the often confusing health care system. (Photo: Shutterstock)

The latest Large Employers’ Health Care Strategy and Plan Design Survey from the National Business Group on Health highlights a number of leading trends among employee health and benefits. While responses are from large employers, the results are often indicative of issues impacting businesses of all sizes across the country. Although prioritization and the impact of these issues may vary among organizations of different sizes, other matters are universal.

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