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One in five consumers have been turned away when booking with a new doctor because the doctor didn't accept their insurance. (Photo: Shutterstock)

Many Americans relying on their health insurance cards struggle to identify in-network doctors and find it difficult to determine what their insurance will cover, according to the Zocdoc Insurance Confidence Survey.

Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.

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