Lee Nathans, like insurance brokers in many states, expects tobe crazy busy for the next several weeks, fielding calls from“people who are not going to be happy.”

Open enrollment for Affordable Care Act coverage started Nov. 1,and the approximately 10 million people who buy their own health insurance are only nowgetting a look at what’s being offered. It’s daunting.

“There will be a lot of people who will need to use a broker,”said Nathans, of Columbus, Ohio.

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