It may be faster and more convenient, but those aren’tsufficient reasons for most consumers to use telehealth.

According to a recent report backed by telehealth provider Avizia, providerswill have to get their acts together if they’re going to woo moreconsumers to dip their toes into the waters of telehealth. Not onlydo people not understand it well, they’re morecomfortable with an actual medical professional than they are withan electronic “visit.”

When you add to the equation the fact that most respondentsaren’t sure whether their insurance covers a telehealth visit, it’sobvious that a lot more work has to be done before consumers adoptthe technology at more than a snail’s pace.

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