This is a year of big changes coming for employee benefits professionals. Here are some tips from our readers about how to survive and thrive.

Here are the best tips from BenefitsPRO readers on sales, communication, marketing, practice management and more.

Client relationships

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Emily Payne

Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.