Competitive intelligence firm Corporate Insight has announcedits second annual awards for health care insurance providers withthe most innovative digital resources and practices for 2017. Inaddition, financial services firms were recognized forinnovations leading to financial wellness and greater participation.

The MonitorAwards are Corporate Insight’s annual reports that recognizefinancial services firms and health insurers for excellence in theonline and offline experience they offer prospects, clients andadvisors. The Monitor Awards program itself is in its 20th year.This year, it presented gold, silver and bronze medals thathighlight significant advances in online and mobile offeringswithin the past year.

Winners were determined through a review by proprietary gradingsoftware of major online tools and resources offered by providers.Corporate Insight analysts use live accounts at each health-careand financial institution covered, identifying customer-centricimprovements and trends in real time. A year of website trackingand evaluation of the user experience goes into the awardassessment for the more than 100 financial services firms andhealth insurers that undergo the process.