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Companies have been lagging behind in applying advanced technologies like artificial intelligence to lower employee benefits costs.

Warren Buffett famously called General Motors “a health and benefits company with an auto company attached.”  Whether you like or not, if you are a CEO, you are in the health care business. Employee benefits are typically the second or third largest expense for employers, only behind cost of goods sold and payroll. If CEOs viewed health care as one of their company’s largest business units, it’s a sure thing that more attention would be paid to improving the management and forecasting of health care costs. Companies have been lagging behind in applying advanced technologies like artificial intelligence to lower employee benefits costs

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