David Contorno and Morse-Schindler No one truly owns the benefits experience, according to Doug Morse-Schindler, and that causes the experience itself to be broken. (Photo: Daniel Williams/ALM)

The health care industry has a technology problem.

While that statement may not be earth-shattering, it needs to be repeated until its resolved, according to David Contorno, president of Lake Norman Benefits. In a wide-ranging conversation yesterday at the 2018 BenefitsPRO Broker Expo, Contorno and Doug Morse-Schindler, president and co-founder of HealthJoy, discussed the big technology gap in the health care industry and offered solutions on what can be done.

Complete your profile to continue reading and get FREE access to BenefitsPRO.com, part of your ALM digital membership.

Your access to unlimited BenefitsPRO.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical BenefitsPRO.com information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events.
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com

Already have an account?



Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join BenefitsPRO.com now!

  • Unlimited access to BenefitsPRO.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
  • Exclusive discounts on BenefitsPRO.com and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2023 ALM Global, LLC. All Rights Reserved.