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Gupreet Dhaliwal, professor of medicine at the University of California-San Francisco, spoke on the opportunities to use technology to create change in the health care industry. (Photo: ALM)

What does a lecture hall full of brokers, consultants and other insurance industry professionals have in common with one of the leading diagnosticians in the medical field? Quite a bit, as attendees at the opening keynote of this year’s BenefitsPRO Broker Expo would soon find out.

“The most important thing to know about me is I have virtually the same job as you do: connecting people to outstanding health care,” Gupreet Dhaliwal, professor of medicine at the University of California-San Francisco told them. “I do it on a micro-scale, one patient at a time. You have the responsibility of doing it with dozens or thousands at once.”

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Emily Payne

Emily Payne is managing editor at BenefitsPRO. A Wisconsin native, she spent the past eight years writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.

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