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When evaluating technology, one thing that you need to be cautious of is companies that use the term "artificial intelligence" incorrectly. It's almost become a new buzzword that people are dropping without really using it within their app. I talked to a few of my friends in HR about the "intelligent" apps that are making a difference in their business today. Related: Digital transformation will 'fundamentally change' human resources services Artificial intelligence is coming to all department tools in the coming years. HR needs to get ahead of the trend and embrace what the technology can do for them now. Here are several tools to get started.
Will Spong is executive vice president, employee benefits at Lovitt & Touche.

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