Eligibility files are a source of frustration for HR departments and brokers, but new AI tools can help alleviate some of the headache.
health care administration best possible experience What is fuzzy matching? Results from using fuzzy match on eligibility files © 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
By Alan Goforth | May 02, 2025
Although more than 164 million Americans receive health benefits from their employer, only 2 in 10 are confident in their health insurance knowledge.
By Andrea Trudeau | April 22, 2025
By prioritizing education, communication, and resources, you can create a benefits strategy that not only increases utilization but also improves employee satisfaction, reduces costs, and builds a healthier, more engaged workforce.
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The growing chasm in customer experience begs the question: What are the top health plans doing well that the lowest-ranked plans cannot seem to get right?
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Employer Trends Across the Benefits Landscape: An HR Pulse Survey
Rising costs & low engagement challenge employers. This HR Pulse Survey reveals key trends from HR leaders across various industries and looks at the opportunities for brokers to elevate service, address pain points, and demonstrate ROI, especially with non-insured benefits.
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Identifying Benefits Blind Spots: 3 Steps to Building a Well-Rounded Benefits Playbook
Clients expect strategic advice, not just sales. This guide reveals 3 steps to audit benefits, fill gaps, and present holistic strategies that meet client goals and employee needs--positioning employee benefits brokers as trusted advisors.
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Benefit Strategy Savers: A Broker's Guide to Solving 2025 Benefit Challenges
Discover how employer-paid supplemental health benefits can help close coverage gaps, reduce out-of-pocket costs, and boost retention!
