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“World-class” HR organizations are those that achieve top-quartile performance in both efficiency and effectiveness across an array of weighted metrics in The Hackett Group’s comprehensive HR benchmark. (Image: Shutterstock)

The digital revolution is changing the way world-class HR organizations conduct their business. According to findings from The Hackett Group, HR organizations now spend 28 percent less on labor, have 32 percent fewer staff and spend 29 percent less on outsourcing per employee than typical companies.


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