Broker interview series - Austin Madison from The Crichton Group

The Crichton Group was started in 1979 and has grown to become one of Tennessee’s largest independent insurance agencies. They acquired E.S. Brugh Co., an agency with a proud heritage dating back to 1902, back in the 1980s and merged with two other operations in the 90s. Today, The Crichton Group surpasses $2 billion in high net-worth client coverage and continues to grow. I had a chance to sit down with Austin Madison, Senior Vice President of The Crichton Group, and talk about the industry, the future and his unique perspective.

Rick Ramos: Hey Austin, tell me a little about yourself and how you started in the industry.

Austin Madison: I started in the employee benefits industry with Unum, calling on brokers for life and disability insurance. I was working with Crichton as a client when they asked me to come work for them. I was attracted to the idea of working for a privately held company, and the potential to be creative in looking for solutions to help employers with the growing cost of health insurance.