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IRS headquarters in Washington. (Photo: Bloomberg) IRS headquarters in Washington. (Photo: Bloomberg)

The Internal Revenue Service is entering tax season “inundated with correspondence, phone calls, and inventories of unresolved prior-year audits and identity theft cases,” with the agency’s problems exacerbated by the longest government shutdown in U.S. history and an antiquated technology system, Nina Olson, the national taxpayer advocate, told Congress on Tuesday.

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