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It is impossible to attend an industry conference these days without hearing about new applications for artificial intelligence, both on the plan design and recruitment sides.
But those concerned about diversity in the workplace say that AI also plays a significant—and invisible—role in perpetuating discriminatory practices. Baked into the legacy code are years of white programmer prejudices. And these prejudices secretly push back against efforts to address racial and gender imbalances.
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Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.
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