Man ringing concierge bell The true value of health care concierge services is their availability when a plan member needs the information.

You have just checked into the Hotel D’Aubusson, a 5-star luxury hotel in Paris featuring a high-touch concierge service. You decide to test the service by inquiring about restaurant options. You don’t want the cheapest place; after all, you are on the trip of a lifetime. But, you are being cost-conscious. Can the concierge recommend something?

“Well, madame, for you, we would recommend one of these five restaurants. The cuisine at all five is highly rated. Very few dissatisfied customers, according to the reviews. The prices are a bit on the high side, but not the highest. Neither are they bargain-hunters’ choices. You could pay more at one of the finest restaurants Paris has to offer, of course. But in truth, these five offer excellent cuisine in a refined atmosphere at a price that will not make your eyes water.”

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events.
  • Access to other award-winning ALM websites including and

Already have an account?

Dan Cook

Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.

More from this author



Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including and
  • Exclusive discounts on and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2023 ALM Global, LLC. All Rights Reserved.