Mental health stigma hurts employers and employees

In a recent survey, 82 percent of those with a diagnosed mental health condition said they didn't tell bosses.

By Marlene Satter | October 11, 2019 at 10:42 AM

woman rubbing forehead while at computer Mental health issues are hitting younger employees harder than older ones, with 41 percent of those between 18 and 25 reporting being stressed at work "often or always." (Photo: Shutterstock)

A new study reveals that the stigma attached to mental health issues is costly—not just to employees struggling to achieve better medical outcomes, but also to their employers' bottom lines.

The international study on workplace mental health, conducted by Ipsos MORI and commissioned by Teladoc Health, finds that under-reporting by employees of mental health issues is wildly common—82 percent of those with a diagnosed mental health condition said they didn't tell bosses—and 10 percent of those said they feared losing their jobs if they disclosed the condition to someone at work.

Related: Employers' mental health strategies coming into the spotlight

"While society is generally promoting the conversation about mental health, the data show that employees don't want to and don't know how to talk about it at work," says Dr John Oldham, Professor of Psychiatry at Menninger Clinic. "Not surprisingly, stigma is the biggest obstacle in obtaining help for mental health problems."

Meanwhile, 38 percent said they kept the truth hidden lest it negatively affect their careers; 40 percent lied about the reason they used time off for mental health issues; 22 percent feared being thought less of professionally; 21 percent cited embarrassment and 17 percent figured their work capabilities would be called into question.

The issue is hitting younger employees harder than older ones, with 41 percent of those between 18 and 25 reporting being stressed at work "often or always," compared with 30 percent overall; 28 percent saying they "rarely or never" feel healthy, mentally and emotionally, compared with 16 percent overall; 61 percent saying mental health issues have affected their job performance, compared with 38 percent overall; and 66 percent saying they've actually missed work because of mental and emotional health issues, compared with 44 percent overall

A majority—55 percent—say not enough is being done in their workplace on mental health issues, with 43 percent citing lack of action on mental health awareness and 38 percent saying they'd be more productive at work if they had better mental health support.

"We've seen it first hand with our own global workforce," says Jason Gorevic, CEO, Teladoc Health. "Employees want leaders to lead, to set the dialogue in motion around mental health and normalize the conversation. For employers and employees alike, there is substantial health and economic value in getting individuals the right diagnosis, action plan and support needed to be well and productive in life and at work."

NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Marlene Satter

Marlene Y. Satter has worked in and written about the financial industry for decades.

By Alan Goforth | May 02, 2025

Although more than 164 million Americans receive health benefits from their employer, only 2 in 10 are confident in their health insurance knowledge.

Poor health insurance literacy costs billions annually, report says

By Allison Bell | May 02, 2025

He could still kill the Affordable Care Act framework, or he could mend it, and the focus may now be on antitrust actions.

Trump's first 100 days: Health care in flux

By Chris Gagen | May 01, 2025

As GI conditions consume an increasing share of health care costs, employers must take proactive steps to manage expenses and support employee health.

Tackling the soaring cost of GI conditions in employee health plans
Trends 2025: What to Watch in the Retirement Industry link

White Paper

Sponsored by TIAA

2025 is expected to bring increased market volatility, policy shifts, and new cybersecurity threats that could impact employee retirement savings. This white paper provides HR professionals with the insights they need to strengthen retirement benefits, support employee financial wellness, and navigate the evolving landscape with confidence.

Trends 2025: What to Watch in the Retirement Industry link

White Paper

Sponsored by TIAA

Following a year of relative market stability, 2025 is expected to bring increased market volatility, potential policy disruptions, and new cybersecurity threats that can put retirement savings at risk. This white paper equips advisory practices with crucial insights to navigate these challenges, implement effective lifetime income strategies, and guide clients toward a more secure retirement.

Elevating HR in the Age of AI: Insights for Employee Benefits Brokers link

Report

Sponsored by isolved

HR teams are facing talent shortages, retention struggles, and evolving benefits needs. For benefits brokers, understanding how AI is impacting and modernizing the employee benefits landscape is crucial to strategically advising clients’ HR teams. This report offers key insights brokers can leverage to become a trusted advisor for their clients.