Jessica McCoolJessica McCool is a regional consultant of operations and development for BOK Financial Insurance. BOK Financial Insurance aims to partner with businesses to develop employee benefits and risk management strategies that improve the overall well-being of the company and its employees.

Paul Wilson: How did you get started in the benefits industry?

I fell into it, like many of my colleagues. My first choice was to go to medical school, and that did not work out as I’d hoped. I didn’t have a Plan B, but I had worked my way through college as a pharmacy technician, so I had a number of years in the pharmacy space. A local pharmacy benefit manager where I was located at the time was hiring, so it was a perfect fit. I thought it was also a good opportunity to segue into the business space. I loved the client interaction and really thrived off of the collaboration we had with our broker partners and TPAs. That was probably one of my favorite parts of the job.

Shortly after starting there, I was recruited away by a broker. So I transitioned to the broker side of the business, which I enjoyed even more. Instead of focusing on just one facet of benefits, I was able to look at all of them. My tenure at NFP was very valuable; it really solidified that benefits was where I was going to spend the rest of my career.

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Paul Wilson

Paul Wilson is the editor-in-chief of BenefitsPRO Magazine and He has covered the insurance industry for more than a decade, including stints at Retirement Advisor Magazine and ProducersWeb.

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