Employees often used online resources or other materialsto find basic health insurance information, leaving plan membersopen to being misinformed. (Photo: Shutterstock)
Employers and brokers can do a much better job of educatingemployees about health benefits, a new study suggests. The report,"The Health Care Literacy Gap," was released byDirectPath, a company that provides employee benefits education tobusinesses and their workers.
The study said that too many employees simply don't know enoughabout the resources and information they can use to navigate theiremployer-provided health benefits. "There is a clear and concerningdisconnect between the health care industry and the people it'ssupposed to serve," the report said.
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