Confused man surrounded by question marks Employees often used online resources or other materialsto find basic health insurance information, leaving plan membersopen to being misinformed. (Photo: Shutterstock)

Employers and brokers can do a much better job of educatingemployees about health benefits, a new study suggests. The report,"The Health Care Literacy Gap," was released byDirectPath, a company that provides employee benefits education tobusinesses and their workers.

The study said that too many employees simply don't know enoughabout the resources and information they can use to navigate theiremployer-provided health benefits. "There is a clear and concerningdisconnect between the health care industry and the people it'ssupposed to serve," the report said.

Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.

  • Critical BenefitsPRO information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events
  • Access to other award-winning ALM websites including and

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.