Confused man surrounded by question marks Employees often used online resources or other materials to find basic health insurance information, leaving plan members open to being misinformed. (Photo: Shutterstock)

Employers and brokers can do a much better job of educating employees about health benefits, a new study suggests. The report, “The Health Care Literacy Gap,” was released by DirectPath, a company that provides employee benefits education to businesses and their workers.

The study said that too many employees simply don’t know enough about the resources and information they can use to navigate their employer-provided health benefits. “There is a clear and concerning disconnect between the health care industry and the people it’s supposed to serve,” the report said.

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