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“You have to empathize with the people you are truly serving: the employees.” (Photo: Chris Bergin)
If you happen to spot Ben Conner and his dad, Jim, having lunch at their go-to Chick-Fil-A, you need to know there’s a third, unseen, party at the table: Jim’s dad and Ben’s grandad, Henry Clay Conner, Jr.

If you’re part of the Conner clan in Indianapolis, insurance is in your blood. Of the 33 company employees of Conner Insurance, 10 are Conners. And it can all be traced directly back to Henry Clay Conner, Jr.

Henry passed away six months before Ben was born, but the current CEO of Indianapolis-based Conner Insurance feels his presence everywhere. A World War II veteran, Henry was a larger-than-life character whose values continue to guide Conner Insurance.

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Dan Cook

Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.

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