Americans, for the most part, are doing well heeding stay-at-home and social distancing guidelines, even when it comes to their health care. Though overall health care utilization has decreased significantly in the wake of the COVID-19 pandemic, telehealth visits are up significantly in recent months. Recently, the Blue Cross Blue Shield Association reported a 1.6-fold increase in visits over this time last summer.
Of particular interest is the uptick in virtual behavioral health visits. According to BCBS, some 75% of people with behavioral health issues are continuing their therapy, and only 16% have delayed a mental health appointment.
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Emily Payne
Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.
