Stick figures dancing on gears HR leaders had been shifting their roles to employee experience champions, and this is exactly what people need and our businesses need at this time. (Image: Shutterstock)

The world is going back to work. What that exactly looks like is unknown, though our priorities will undeniably shift. We thought we knew what disruptive meant; we hadn’t an inkling. Organizations have no choice but to quickly adapt and make sense of the unimaginable implications of the pandemic. At the intersection of this humanitarian crisis and economic meltdown is an opportunity for HR professionals to have their moment, should they choose to take it.

CFOs are famous for “not wasting a crisis.” HR leaders can follow their example and transform the role of HR from a shared service and support function to a key influence and leadership function. The question now isn’t how an organization makes money; it’s how an organization’s people make sense of what has happened and how, then, are we going to make money.

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