Doctor With Piggy Bank Some employers called for up-front estimates for out-of-pocket expenses as one way to mitigate the impact of expenses and surprise billing. (Photo: iStock)

A lack of transparency coupled with a general distrust of medical providers are among several factors that are frustrating businesses and individuals purchasing coverage, according to a new report.

The Council of Accountable Physician Practices and National Alliance of Healthcare Purchaser Coalitions conducted listening sessions in 2019 and 2020 with the goal of helping the health care industry better understand what purchases need and how they evaluate services.

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Nate Robson

Nate Robson is the U.S. Supreme Court and regulatory editor. Contact him at [email protected]. On Twitter: @Nate_Robson1.

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