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“The pandemic is the greatest world disruptor of our lifetime,” shared medical advisor and consultant, Ron S. Leopold, M.D., in a session looking at health care innovation in the COVID-19 era during day one of the BenefitsPRO Virtual Broker Expo. “It compares to 9-11 and Pearl Harbor and has introduced a level of urgency, uncertainty and challenge. It will be a topic of conversation for the rest of our lives.”
Leopold acknowledged that the workplace will provide numerous challenges for clients and they will vary from industry to industry. Employees at some companies will continue to work remotely until spring 2021, while essential workers are already going back to their workplaces, a decision fraught with several concerns.
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Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]