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Long before the COVID-19 pandemic, we knew the American health care system was in dire need of a serious overhaul. Beyond the political arguments about access to affordable health care, the way health systems operate has been criticized as been weighed down with administrative waste and other inefficiencies.
Like the other aspects of our broken health care system, the coronavirus pandemic is shedding a light on the problems with health care administration.
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Emily Payne is managing editor at BenefitsPRO. A Wisconsin native, she spent the past eight years writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.
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