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The benefits industry is at a crossroads. A long-broken health care system coupled with the stress of a pandemic has made the need for guidance and new solutions even more imperative. What may have worked in the past won’t cut it in the years ahead, and brokers who want to stay in the industry will need to adapt. Many are already doing this–take, for example, the five finalists for this year’s Broker of the Year.
Related: 2020 Broker of the Year: Derek Winn
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