Broker of the year panelists Broker of the Year finalists Adam Berkowitz, Ben Conner, Derek Winn, Donny Woo and Terri Weber recently shared their tips for success with editor-in-chief Paul Wilson (bottom center).

The benefits industry is at a crossroads. A long-broken health care system coupled with the stress of a pandemic has made the need for guidance and new solutions even more imperative. What may have worked in the past won't cut it in the years ahead, and brokers who want to stay in the industry will need to adapt. Many are already doing this–take, for example, the five finalists for this year's Broker of the Year.

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Emily Payne

Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.