Broker Expo BEN talks: Making a difference

Three years ago, BenefitsPRO launched its first BEN talks, a panel of brokers sharing personal stories connected by a central theme to close out our annual BenefitsPRO Broker Expo. Following the success and popularity of that first session, we’ve tackled a different theme every year.

Related: The ‘BEN’ talks: The personal side of the industry

This year’s theme was “Making a difference.” For many in the benefits industry, this seems like a no-brainer; helping employers and employees navigate the complicated health care system and get the care they need is the reason they get up in the morning. But after listening to this year’s lineup of speakers, even the most motivated, ambitious brokers were left wondering what more they could be doing.