Employee benefits documents (Photo: Shutterstock)

As employers, HR professionals and benefits advisors gear up for another open enrollment season, one thing is clear: This year won't be business as usual. The COVID-19 pandemic has served as a wakeup call for many employees who realize they need to be better prepared for the unexpected.

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Emily Payne

Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.